HelpAroundTheHouse is committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information to protect your privacy. By using our Site, you consent to our collection and use of your information as described below. If you do not agree with these Terms and Conditions, please discontinue all use of our Site.
Personal Information
Personal information is defined as information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. In other words, it does not include the type of information normally found on a business card.
Our Promise
Our promise to respect your privacy is that, unless required by law:
- we will not give, share, sell, trade, loan, rent, or disclose any personal identifiable information about you without your express permission; your participation on our Site to connect with other Helpers or Homeowners is considered to be your express permission;
- we will protect any credit card transaction that may be conducted on our Site; and,
- we will promptly remove your contact information from our promotional and email lists upon request.
We reserve the right to disclose your personal information to third parties if we believe on reasonable grounds that such disclosure is necessary to avoid a significant risk of serious bodily harm to yourself or others. However, we will attempt to disclose only such information necessary to avoid such harm.
Consent to Collection, Use & Disclosure
In most cases, we will obtain your consent to collect, use and disclose your personal information.
Email
Email messages sent over the internet is not secure communication and may be lost, intercepted, or altered. If you send information which could indentify an individual by email, we will not be liable if it is lost or intercepted, altered or misused by another party.
Website Privacy
Like many commercial websites, we monitor traffic patterns, Site usage and similar Site information to make the most of your visits to and use of our Site. We do not use electronic methods to collect personal information from you or your computer. Our Site server may automatically collect IP addresses. We may on occasion view IP logs to maintain the security of our Site. We do not routinely link IP addresses to other personal information.
Withdrawal of Information
You may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to any legal restrictions and upon reasonable notice. Your withdrawal of consent may impact your ability to effectively participate in the operation of the Site.
Safeguards
HelpAroundTheHouse uses various safeguards to ensure that your personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include security of our premises, security software and firewalls to prevent unauthorized computer access. We use reputable organizations to maintain our electronic records and to store and destroy physical file information, and we ensure that such organizations are contractually bound to comply with this Policy.
Access to Your Personal Information
You have the right to challenge the accuracy and completeness of your personal information and to have it amended, as appropriate. You also have the right to request access to your personal information and receive an explanation of how that information has been used or disclosed, subject to certain exceptions prescribed by law. For example, we will not reveal personal information about another individual.
To request access to or to amend your personal information, or to complain about our practices, please contact our Privacy Officer as set out in this Policy. We will endeavour to respond within thirty days of receiving your written request.
Contacts, requests or complaints about this Policy or our practices, or requests to remove your consent, should be addressed to:
privacy@helparoundthehouse.ca
Shelley Rummo, Privacy Officer
Changes to this Privacy Policy
HelpAroundTheHouse may change this Policy from time to time. Changes will be posted on our Site and will be made available upon request. We encourage you to review this Policy on occasion to ensure you are familiar with the current version of this Policy. This Policy is effective June 1, 2009.
ShareThis
